Returns & Exchanges

At Scarce, we understand the importance of perfection when investing in premium horology. We offer a 14-day return period for all unworn, authenticated timepieces in their original, tamper-sealed packaging.

Return Process

• 1.
  Initiate Request

  Contact our concierge team via the portal or email within 14 days of delivery to receive your unique Return Authorization Number and prepaid insured shipping label.

• 2.
  Secure Packaging

  Place the watch, original box, warranty cards, and all documentation into the protective shipping container, ensuring the security seals remain intact.

• 3.
  Insured Shipping

  Drop off your package at an authorized courier location; all returns are fully insured by Scarce during transit to provide total peace of mind.

• 4.
  Expert Inspection

  Upon receipt, our master watchmakers will verify the timepiece's condition and serial numbers before processing your full refund to the original payment method.